Unvol Flex Sales Online
- Marketing & Promotion
- Order Management
- Site Management
- Catalog Management
- Catalog Browsing
- Product Browsing
- Analytics & Reporting
- Customer Accounts
- Customer Service
- Shipping
- Checkout
- Search Engine Optimization
- International Support
Unvol Flex Sales Online provides flexible pricing rules enable the efficient creation of a variety of promotions to increase conversion rates. Coupled with powerful tools such as Up-Sells, Cross-Sells, and more to to increase Average Order Value, Unvol Flex Sales Online's suite of powerful Marketing Tools provide the functionality and ease-of-use to increase your online sales.
Marketing & Promotional Features
- Flexible Coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories. For example: Percent Discount | Fixed Amount Discount | Free Shipping | Buy x, get y free. | Buy x, get y
- Catalog Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products
- Customer Group-specific pricing and group-specific tier pricing
- Send to a Friend for all visitors, or registered users only
- RSS Feeds for New Products, New Specials and New Tags
- Send Wishlist to a Friend by Email or RSS
- Free Shipping Option
- Bundled Products
- much more...
- URL Rewrites
- Search Engine Friendly URL's
- Landing Page Tool for Campaigns
- Recently Viewed Products
- Recently Compared Items
- New Items Promotional Tool
- Up-sells in Shopping Cart
- Cross-sells on product pages
- Google Site Map
- Polls
- Newsletter Management
View orders, create invoice/receipt and shipment records for Sales Orders and issue Credit Memos (refunds) for customers. Customers can re-order previous orders from their account, while administrator users are able to view full order histories and create orders in the backend.
Order Management Offering
- View, edit, create and fulfill orders from admin panel.
- Create one or multiple invoices, shipments and credit memos per order to allow for split fulfillment
- Create re-orders for customers from administration panel.
- Print invoices and packing slips
- Email Notifications of Orders
- RSS feed of New Orders
- Call Center (phone) order creation
- Includes ability to create new customer, or select existing customer and view shopping cart, wishlist, last ordered items, and compared products list, as well as select addresses, give discounts and assign custom prices
Unvol Flex Sales Online's usable interface allows for efficient management of your online channel. Manage multiple stores from one administration panel, including the ability to manage localized/international versions of your sites. Unvol Flex Sales Online's one-click upgrade process allows for seamless upgrades to new Unvol Flex Sales Online version, while the Web Services API and pre-packaged integrations allow Unvol Flex Sales Online to fit the way you do business.
Site Management Offering
- Control multiple websites and stores from one
- Administration Panel with ability to share as much or as little information as needed
- Administration Permission System Roles and Users
- Support for localization
- Support for multiple currencies
- Multi-Lingual
- Flexible tax rate management with support for US and International markets
- Web Services API for easy integration between Magento and any third-party application
- Fully 100% customizable design using templates
- One-Click Upgrades
- Customer Groups
- Content Management System for Informational Pages
- Google Website Optimizer Integration for A/B and Multivariate Testing
Unvol Flex Sales Online the fully dynamic catalog via the intutive admistrative interface. The flexible catalog system includes various options for the display of items, while products can also be imported and exported for batch updates offline. Unvol Flex Sales Online's Core API allows for integration via web services with existing back-office systems to make the management of your online channel even more efficient.
Catalog Management Offering
- Inventory Management with Backordered items, Minimum and Maximum quantities
- Google Base Integration
- Batch Import and Export of catalog
- Batch Updates to products in admin panel
- Downloadable/Digital Products
- Simple, Configurable (e.g. size, color, etc.), Bundled and Grouped Products
- Customer Personalized Products - upload text for embroidery, monogramming, etc.
- Virtual Products
- Tax Rates per location, customer group and product type
- Attribute Sets for quick product creation of different item types
- Media Manager with automatic image resizing and watermarking
- Advanced Pricing Rules and support for Special Prices (see marketing tools)
- Create Store-specific attributes on the fly
- Approve, Edit and Delete Product Tags
- Approve, Edit and Delete Product Reviews
- RSS feed for Low Inventory Alerts
- Search Results rewrites and redirects
Unvol Flex Sales Online's robust feature-set and flexible frontend templating allow for highly usable sites with 100% customizability. Features such as Layered Navigation, Product Comparison and Reviews & Ratings allow customers to find the product right for them.
Full Catalog Browsing Offering
- Product comparisons
- Recently compared products
- Recently viewed products
- Configurable search with auto-suggested terms
- Ability to assign designs on category and product level (unique design per product/category)
- Static Block tool to create category landing pages
- Layered / Faceted Navigation for filtering of products in Search Results
- Layered / Faceted Navigation for filtering of products in Categories
- Cross-sells, Up-sells and Related Items
- Popular Search Terms Cloud
- Filter by Product Tags
- Breadcrumbs
- Product listing in grid or list format
- Product Reviews
Unvol Flex Sales Online's flexible merchandising engine allows for product catalogs to be set up to support your business and the up-sell, cross-sell and related items increase average order values.
Product Browsing Offering
- Product Image Zoom-in Capability
- Multiple Images Per Product
- Product Reviews
- Related Products
- Multi-Tier Pricing Upsell
- Product Option Selection
- Grouped Products View
- Stock Availability
- Add to Wishlist
- Send to a Friend with Email
Unvol Flex Sales Online includes reporting suite provides visibility into the store performance to enable actionable changes to react to your customers needs, and out of the box integrations with Google Analytics and Website Optimizer allow for further insight into store performance and the ability to run A/B and Multi-Variate tests.
Full Analytics and Reporting Offering
- Integrated with Google Analytics
- Admin Dashboard for Report Overview
- Sales Report
- Search Terms Report
- RSS feed for New Reviews
- Coupon Usage Report
- Tags Report
- Tax Report
- Abandoned Shopping Cart Report
- Low Stock Report
- Best Purchased Products Report
- Best Customers Report by Total and Number of Orders
- Total Sales Refunded
- Total Sales Invoiced
- RSS feed for New Orders
- Product Reviews Report
- RSS feed for New Tags
Beyond Customer Self Service, Accounts offer your customers the ability to save items to a wishlist and share with friends and family, access and edit their contact information and address book, and view their Ratings & Reviews and Product Tags.
Customer Accounts Offering
- Order status and history
- Re-orders from account
- Recently ordered items
- Downloadable Products
- Address Book with unlimited addresses
- Default Billing and Shipping addresses
- Newsletter Subscription management
- Email or Send RSS feed of Wishlist
- Wishlist with ability to add comments
- Product Reviews submitted
- Product Tags submitted
- Account Dashboard for overview of: recent orders, personal information, newsletter subscription status, primary billing address, primary shipping address, shopping cart, wishlist, recently ordered items, recently reviews and recent tags
Increase customer satisfaction with the self-service and backend tools included in Unvol Flex Sales Online. Customers can access feature-rich accounts to view order statuses and receive tracking information directly on the site, as well as submit requests via the contact us form. Customer Service agents are able to view customer account information, including not only the order history, but also items in customers' shopping carts and wishlists, to effectively answer questions and complete orders for customers via the Call Center dashboard.
Customer Service Offering
- Contact Us form
- Feature-rich Customer Accounts
- Forgot Password Email from front-end and administration panel
- Create and Edit Orders from the Admin Panel
- Customizable Order Emails
- Order and Account Update Emails
- Order Tracking from Account
- Order History with Status Updates
Flexible offerings allow Unvol Flex Sales Online to be tailored to the way you ship. Display real-time carrier rates, with support for account specific rates, flat or table rates to your customers. Free shipping discounts can be created for order amounts, or as part of specific marketing promotions, and the ability for customers to ship items in an order to multiple addresses is sure to increase sales of gift purchases.
Shipping Offering
- Integrated for real-time shipping rates from: UPS, UPS XML (account rates), FedEx (account rates), USPS and DHL
- Shipping to multiple addresses in one order
- Multiple shipments per order
- Flat rate shipping per order
- Flat rate shipping per item
- On-site order tracking from customer accounts
- Ability to specify allowed destination countries per method
- Table rates for number of items and destination
- Table rates for product sub-totals and destination
- Table rates for weight and destination
- Free Shipping
Guest Checkout, an intuitive and efficeient one-page checkout process and the ability to integrate with a variety of payment gateways and alternative payment methods makes the Unvol Flex Sales Online Checkout process a breeze for your customers. Allow customers to ship items to multiple addresses, input gift messages and more, all in a secure checkout process.
Checkout Offering
- One-Page Checkout
- SSL security support for orders on both front-end and back-end
- Shipping to multiple addresses in one order
- Shopping Cart with tax and shipping estimates
- Checkout without account/Guest Checkout
- Checkout with account to use address book
- Option to create account at beginning of checkout
- Accept gift messages per order and per item
- Saved Shopping Carts with configurable expiration time
Attract new customers with Unvol Flex Sales Online's Search Engine Friendly(SEF) URL structure and SEO tools. Built from the ground up to support SEO, Unvol Flex Sales Online auto-generates SEF URL's, even down to the links in the Layered Navigation, sitemaps for search engine submission as well as for display on site, and a popular search terms page. Gain further control by using Unvol Flex Sales Online's URL Rewrite tool to specify the exact structure of specific product pages, and take control over the Meta information using Unvol Flex Sales Online's intuitive administration interface.
Search Engine Optimization Offering
- 100% Search Engine Friendly
- Google Site Map
- Auto-Generated Popular Search Terms Page
- Auto-generated Site Map for display on site
- Meta-information for products and categories
- URL Rewrites give full control of URL's
Unvol Flex Sales Online is a fully global platform, allowing for the expansion of business or simply offering multiple versions of your site to meet the specific needs of customers. Translated into over 60 languages and supporting multiple currencies, taxes and payment methods, Unvol Flex Sales Online allows for full internationalization of your online channel.
International Support Offering
- Multi-Lingual
- Support for Multiple Currencies
- Tax rate support: Includes support for WEEE/DEEE in EU
- Configurable List of Allowed Countries for: Site Registration, Shipping Destination Addresses with ability to specify per shipping method, Billing Addresses with ability to specify per payment method
- Localization